Root-cause sprint
Flagship five-day investigation for a single defect or failure family. Includes daily stand-ups with your tech lead and a final root-cause report.
Engagements built around evidence
We take assignments where the failure is real, the business impact is measurable, and your team can grant read access to logs, repositories, and staging environments. Every engagement ends with documentation your engineers can act on.
Production incident review
Facilitated review after a severity-one event. We reconstruct the timeline, classify contributing factors, and suggest monitoring gaps.
Intermittent failure lab
Three-day lab to chase flaky tests or race conditions. Deliverables include a minimal reproducer and recommended guard tests.
Advisory retainer
Monthly hours for teams that want a debugging partner on call during release windows. Scoped after an initial briefing call.
What we need before we start
Read-only access to relevant repositories, log aggregation, and a named technical contact who can approve temporary diagnostic flags. We do not require production write access unless you explicitly request a paired fix session.