Rates and how we quote

Debugging work varies with system complexity, access friction, and how often the failure appears. We quote fixed fees when the scope is bounded—like a root-cause sprint—and day rates when exploration is genuinely open-ended.

Engagement	Basis	Typical range (ZAR, ex VAT)
Root-cause sprint (5 days + briefing)	Fixed fee after briefing	R 85 000 – R 120 000
Production incident review	Fixed fee by severity	R 45 000 – R 70 000
Intermittent failure lab (3 days)	Fixed fee	R 55 000 – R 75 000
Advisory retainer	Monthly prepaid hours	From R 28 000 / month (8 hours)
Additional investigator day	Day rate	R 9 500 / day

What shifts the estimate

Number of services and repositories involved in the failure path
Need for on-site time in Cape Town or Gauteng versus fully remote
Regulatory or privacy constraints that slow log access
Whether you require after-hours presence during a live incident

All figures are informational. We issue a written quote after the briefing call. No online checkout—engagements are confirmed by signed statement of work and deposit invoice.

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